Privacy Policy

Last updated: 15 June 2025

ThePrintedPillow respects your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding that data. We operate theprintedpillow.com and provide custom textile design consultancy, home decor branding, and interior styling services.

1. Data We Collect

When you use our contact form or send us an email, we collect the information you provide: your name, email address, phone number, and any message content. We also automatically collect technical data such as your IP address, browser type, device information, and usage patterns via cookies and analytics tools.

2. How We Use Your Data

We use your data to respond to inquiries, provide our consultancy and styling services, improve our website, and send relevant communications if you have opted in. We do not sell your personal data to third parties.

3. Cookies & Tracking

Our site uses cookies for analytics (e.g., page views, session duration) and to remember your preferences. You can disable cookies in your browser settings, but some features may not function properly.

4. Data Sharing & Third Parties

We may share your data with trusted third-party service providers who help us operate our website and business, including hosting providers, analytics services (e.g., Google Analytics), email delivery services, and CRM platforms. These processors are contractually bound to protect your data.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiries and form submissions are stored for up to 24 months unless you request earlier deletion.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. You may also withdraw consent or opt out of marketing communications at any time. To exercise these rights, contact us using the details below. We respond to all requests within 30 days.

7. GDPR & CCPA Compliance

If you are in the European Economic Area or California, you have additional rights under GDPR or CCPA respectively. This includes the right to know what personal data is collected, the right to request deletion, and the right to non-discrimination for exercising your privacy rights.

8. No Misrepresentation

We do not make misleading claims, create false urgency, use fake endorsements, or imply affiliation with any brand or organization without clear disclosure. All testimonials and project descriptions on this site are genuine and reflect real client work.

9. Contact Us

For privacy-related inquiries, data requests, or complaints, please contact us:

ThePrintedPillow

6779 Bennett Field

Phone: +27(35)0187824

Email: info@theprintedpillow.com

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